TOURISM INDUSTRY SURVEY
Question ID: 44449
The MAIN role of the leader of a group meeting to organize a travel conference is to
- co-ordinate the processes
- represent the organization
- plan all future activities and events
- brief all personnel involved in the activity
Question ID: 44450
At which one of the following stages in running a meeting is the BEST time to tackle the main business of the meeting?
- At the end
- After the break
- At the beginning
- Towards the end
Question ID: 44451
Which one of the following is the term used to describe the situation when the group may know something about an individual which is unknown to the individual themselves?
- Blind spot
- Groupthink
- Hidden agendas
- Scapegoating
Question ID: 44452
Which one of the following is the term given to the concept of giving a team member responsibility for a given task?
- Delectation
- Delegation
- Deliberation
- Denigration
Question ID: 44453
Which one of the following is the first step to be taken before any group can undertake a project?
- Research the project
- Implement the decisions
- Select appropriate strategies
- Set aims and objectives
Question ID: 44454
Which one of the following should a group leader discontinue in order to ensure group effectiveness?
- Encouraging
- Realigning
- Overtalking
- Summarizing
Question ID: 44455
Refer to (Scenario l) which shows a break-even analysis diagram. The break-even point is represented by
- A
- B
- C
- D
Question ID: 44456
Refer to (Scenario l) which shows a break-even analysis diagram. The line B-C and beyond represents the
- fixed costs related to the product
- sum of the fixed and variable costs
- total income and expenditure
- variable costs related to the product
Question ID: 44457
One of the most common effects of a recession is that
- a company’s net profit after tax is decreased
- the losses incurred by a company’s competitors are decreased
- the disposable income of a company’s customers increases
- a company’s opportunities in the market are widened
Question ID: 44458
A travel business operating as a limited company is obliged by law produce
- annual audited accounts
- annual cost flow forecasts
- details of customers and suppliers
- statements of salaries paid to employees
Question ID: 44459
Refer to the balance sheet shown in (Scenario l). The working capital of the business is
- $1500
- $4400
- $5900
- $6200
Question ID: 44460
Refer to the balance sheet shown in (Scenario l). The figure of $300 is MOST likely to represent money
- in the company’s bank account
- loaned to the company by the bank
- owed by the business to a supplier
- owed to the business by a client
Question ID: 44461
Refer to the balance sheet shown in (Scenario l). Lake Travel has debtors. In previous years, when it has had debtors, these would have appeared under the heading
- Capital Employed
- Current assets
- Current Liabilities
- Fixed Assets
Question ID: 44462
The turnover of a company is its
- gross profit
- net profit
- total expenses
- total sales
Question ID: 44463
Refer to (Scenario l). 125 seats were sold. What is maximum variable cost per passenger that could be incurred before the company makes a loss?
- $37.80
- $42.50
- $48.20
- $53.00
Question ID: 44464
Refer to (Scenario l). which one of the following would NOT be included in the variable costs/
- Administrative expenses
- Extra fuel
- In-flight refreshments
- Aircrew salaries
Question ID: 44465
The purpose of master budget in an organization is to
- consolidate the individual departmental budgets
- estimate staff increases required to meet targets
- estimate the outgoings of individual departments
- forecast the sales of individual departments
Question ID: 44466
The MAIN purpose for flexible departmental budgeting in an organization is to
- allow managers to over or under spend during the budgetary period
- enable managers to order goods and services when they become necessary
- help managers make appropriate adjustments when variances occur
- provide managers with the flexibility to be enterprising where possible
Question ID: 44467
When a budget is reviewed, a favourable variance is likely to occur if
- consumption of stationery remains at the anticipated level
- labour costs are more expensive than anticipated
- purchased services are cheaper than anticipated
- purchased services are more expensive than anticipated